remote type
Hybrid
locations
Phoenix
time type
Full time
posted on
Posted 3 Days Ago
job requisition id
R5224
Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. AZ Blue offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.
This position requires work and residency within the state of Arizona.
Purpose of the job
Responsible for working closely with the GM and executive leaders to improve health outcomes for all members. This position will define and manage projects that focus on working and coordinating with external stakeholders to identify best practices and risks to achieve the segment’s objectives and business strategy. This role requires extensive program planning, management, and evaluation skills to ensure stakeholder initiatives are aligned with the business’s strategic goals. It also requires strong interpersonal and communication skills in order to manage and build strong partnerships in service of helping the organization achieve its strategic priorities. This will require working with other project managers, product owners, and IT staff throughout the delivery life cycle from preplanning to program closure. The programs are complex, require development across multiple systems and collaboration across multiple divisions within BCBSAZ.
REQUIRED QUALIFICATIONS
Required Work Experience
5 years of experience managing large-scale, complex business projects
3-5 years of program management experience
3 years of experience working with Arizona’s state health care program, AHCCCS
Required Education
Bachelor’s degree in Business, Heath Care, Public Administration or related field.
Required Licenses
N/A
Required Certifications
N/A
PREFERRED QUALIFICATIONS
Preferred Work Experience
10 years of experience managing large-scale, complex business projects
5 years of program management experience
5 years of experience working with Arizona’s state health care program, AHCCCS
Preferred Education
Master’s degree in business, Heath Care, Public Administration or related field.
Preferred Licenses
N/A
Preferred Certifications
Project Management Professional
ESSENTIAL job functions AND RESPONSIBILITIES
PROGRAM mANAGEMENT
Planning and Execution
Take ownership of program development, planning and execution
Develop and control program budget
Identify funding opportunities and build relationships with executives
Manage timely completion of program deliverables
Ensure quality (fit for purpose) and accuracy of program work outcomes
Manage program risk
Drive quick resolution for problems and roadblocks
Develop and maintain a program schedule with milestones
Report program status including progress, productivity, issues, risks, success metrics and quality metrics
Identify and implement process improvements that reduce cycle times, hours of effort, improve speed to market delivery and reduce administrative cost
Communication & Relationship Management
Serve as a liaison between executives
Manage program communication
Coordinate and facilitate program meetings
Prepare and present overall Program Status in various meetings and where needed, adjust content as needed to support effective communication with executive leadership team
Project Oversight within the Program
Provide oversight for projects under the program umbrella
Ensure that projects are aligned with program goals and objectives
Lead project managers to achieve desired program outcomes
Mentor project managers
Monitor individual project’s health and step in when a project goes offtrack
Lead teams to achieve quick resolution for project issues
Provide transparency to project teams into the program and enterprise context of their respective projects
Governance
Manage governance at the program level
Ensure that projects are compliant with governance processes
Ensure the quick resolution of governance-related program and project issues
Maintain high visibility at governance meetings and represent the team well
Actively monitor governance processes and escalate appropriate issues important to the program
Review relevant production and operating policies to use the most efficient processes and determine tactical plans for improving processes and services
Alignment
Identify opportunities for synergy with other programs and initiatives
Align program with organizational goals and objectives
Contribute to strategic planning activities
Maintain current knowledge of developments in healthcare related industries, new technology in systems design and software, and project management techniques, methodology and software
Maintain project management standards used by BCBSAZ. These standards should reflect the Project Management Institute base standards
Quality Assurance
Validate and verify that program deliverables are fit for purpose
Develop and communicate program level success criteria and quality metrics
Apply continuous improvement best practices to optimize performance across the program value chain
Integration
Manage integration ensuring that program components integrate as required
Ensure that the program integrates required processes organization-wide
Promote shared approaches where they make sense
OVERALL
Participate in Medicaid Segment external stakeholder programs
The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.
Perform all other duties as assigned
REQUIRED COMPETENCIES
Required Job Skills
Intermediate PC proficiency
Intermediate proficiency in spreadsheet, database, project management, and word processing software
Advanced knowledge of project management principles, methodologies, and implementation
Required Professional Competencies
Strong analytical skills to support independent and effective decisions
Ability to prioritize tasks and work with multiple priorities, sometimes under limited time constraints.
Perserverance in the face of resistance or setbacks.
Creativity and innovative problem-solving abilities
Effective interpersonal skills and ability to maintain positive working relationship with others.
Verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
Systems research and analysis. Ability to write and present business documentation
Extensive experience and judgment necessary to plan and accomplish goals.
Knowledge of business requirements development and user acceptance testing.
Ability to maintain confidentiality and privacy
Analytical knowledge to generate reports based on available data and make decisions based on reported data
Required Leadership Experience and Competencies
Build synergy with a diverse team in an ever changing environment.
High standard of performance while pursuing aggressive goals
Principled leadership and sound business ethics
PREFERRED COMPETENCIES
Preferred Job Skills
Advanced PC proficiency
Intermediate knowledge of BCBSAZ applications
Preferred Professional Competencies
Impeccable program and project management skills
Solid technical ability and problem solving skills
knowledge of internal departments and operations
Strong technical documentation skills and a strong ability to translate technical concepts so that they are easily understood by laymen.
Preferred Leadership Experience and Competencies
N/A
Our Commitment
AZ Blue does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.
Thank you for your interest in Blue Cross Blue Shield of Arizona. For more information on our company, see azblue.com. If interested in this position, please apply. Click Here : Apply Now